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Refunds and Cancellations


At any time, and without cause, subscription to the service may be terminated by either: CCBILL/Epoch, the Site, or the Subscriber upon notification of the other by electronic or conventional mail, by chat, or by telephone. Subscribers are liable for charges incurred until the date of the termination. Using the online form to cancel your membership, as opposed to contacting Customer Care via phone or chat, may result in an immediate loss of access to the site. For managing and cancel please visit Support CCBill or Support Epoch.com


Refunds for purchases or recurring charges may be requested by contacting customer support. Refunds or credits will not be issued for partially used Memberships. Cancellation for all future recurring billing may be requested in accordance with Section 8 - Cancellation. CCBILL/Epoch reserves the right to grant a refund or a credit applicable to purchases to the Site at its discretion. The decision to refund a charge does not imply the obligation to issue additional future refunds. Should a refund be issued by CCBILL/Epoch for any reason, it will be credited solely to the payment method used in the original transaction. CCBILL/Epoch will not issue refunds by cash, check, or to another payment mechanism. Please contact support@satyridae.com